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              ​STANDARD TERMS AND CONDITIONS OF SALE


  1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.

  2. As to protect buyers and the shop, all payments must and will be done on Paypal. For other payment method please contact the owner of the website. 

  3. Brightvale Castle is not affiliated with Neopets in any ways, shape or form. All copyrighted material belongs to Neopets TM; and Brightvale Castle reserves the right to use said material with fair use so long as it does not come at a substantial economic harm to the original creator, in this case Neopets TM, as stated by the law.

  4. When buying on Brightvale Castle the client is aware of any risks involving the banishment of a Neopets TM account. Brightvale Castle is not responsible for frozen accounts on the Neopets website. If after a purchase the buyer's account get frozen by The Neopets Team, Brightvale Castle can not be taken as responsible in any way, shape or form. If the transaction succeeded and if the buyer receives the bought products as expected, Brightvale Castle reserves the right no to refund the buyer as frozen accounts aren't related to the Brightvale Castle. For more info on frozen accounts contact the owner of Brightvale Castle on Discord or by mail.

  5. Brightvale Castle undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Brightvale Castle cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer. 

  6. All our contractual relations will be governed exclusively by law.